EXN Status Page
All Systems Operational
EXtraNet Portal   ? Operational
Shared Hosting   ? Operational
Layer 2 Services   ? Operational
IP Transit Services   ? Operational
Leased Lines   Operational
Virtual Data Centre (vDC) - Global Switch 2   ? Operational
Virtual Data Centre (vDC) - Virtus Enfield   ? Operational
Datacentres Operational
Global Switch 2   Operational
Reading   Operational
Telecity Meridian Gate   Operational
Virtus Enfield   Operational
Virtus Hayes   Operational
Volta GSS   Operational
Telehouse North   Operational
Telehouse East   Operational
Virtus Slough   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VIRTUS LONDON1 (Enfield) have informed us that a Generator G59 System Maintenance is being executed on Monday 25th September 2017 between the hours of 08:00 BST and 18:00 BST.

As part of the Maintenance, theywill be switching the IT load onto generators. This will be done one supply side at a time ensuring that the site load is always supported.

All critical supplies, which include all customer data halls and mechanical power feeds are UPS backed, with a minimum UPS battery autonomy time of approx. 55 minutes.

If you have any queries, please do not hesitate to contact us quoting the ticket reference number T20170911.0072.
Posted on Sep 15, 09:54 BST
VIRTUS LONDON1 (Enfield) have informed us of their scheduled 6 monthly Generator Maintenance will be conducted on Tuesday 3rd October 2017 between the hours of 08:00 BST and 18:00 BST.

All critical supplies, which include all customer data halls and mechanical power feeds are UPS backed, with a minimum UPS battery autonomy time of approx. 55 minutes.

At present, the Generators have a resilience of N+1 and the works will be carried out on one Generator at a time ensuring that the site is always supported.
If you have any queries, please do not hesitate to contact us quoting the ticket reference number T20170913.0046.
Posted on Sep 15, 09:51 BST
VIRTUS LONDON4 (Slough) have informed us that essential maintenance and upgrade work on the UPS system will be conducted on Tuesday 17th October to Thursday 19th October between the hours of 07:30 BST and 22:00 BST.

Following the upgrade, the on-site generator control system will be upgraded and tested will be tested to prove functionality of the on-site power generation and associated equipment. In order to mitigate the multiple service interruptions that would occur during this testing, the B power feed will be temporarily fed by the UPS backed A feed..

The changeover on the B feed will result in two small power outages on the B feed only, one at approximately 07:30 BST on Tuesday 17th October and one at approximately 18:00 on Thursday 19th October. These outages will last a few seconds only. Please make sure that all hardware is dual fed or powered from the A feed, which will remain up throughout this work.

If you have any queries, please do not hesitate to contact us.
Posted on Sep 20, 18:24 BST
At Risk - Everest Reading - Black Building Test Oct 26, 08:00 - Oct 28, 16:00 BST
Everest Reading have informed us that their annual black building test is being executed between Thursday 26th October 2017 at 08:00 BST and Saturday 28th October 2017 at 16:00 BST.

The test will be run over three days, which includes the preparation and sub-tests completed prior and after the main test. Please note that although the window is three days, the at risk period will not be the whole window. During the test, Everest will simulate a total mains power failure to the data centre and check all of the backup systems behave as anticipated.

To ensure this runs as smoothly as possible Everest will have additional staff on site, including generator contractors, electricians, and a high voltage SAP. If you are visiting the data centre over this period, you may hear the generators running under test.

If you have any queries, please do not hesitate to contact us quoting the ticket reference number #ZUH-227549.
Posted on Sep 22, 14:00 BST
Past Incidents
Sep 24, 2017

No incidents reported today.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Completed - The scheduled maintenance has been completed.
Sep 14, 02:00 BST
Update - Please be advised that the below works have progressed slower than expected today. It is anticipated that works will continue until 02:00 14/09/2017
Sep 12, 16:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:00 BST
Scheduled - VIRTUS LONDON4 (Slough) have informed us that essential maintenance and upgrade work on the software which controls the on-site generator system will be conducted on Monday 11th September to Thursday 13th September between the hours of 07:00 BST and 22:00 BST.

Following the upgrade, the software will be tested to prove functionality of the on-site power generation and associated equipment. In order to mitigate the multiple service interruptions that would occur during this testing, the B power feed will be temporarily fed by the UPS backed A feed..

The changeover on the B feed will result in two small power outages on the B feed only, one at approximately 07:30 BST on Monday 11th September, and on at approximately 18:00 on Wednesday 13th September. These outages will last a few seconds only. Please make sure that all hardware is dual fed or powered from the A feed, which will remain up throughout this work.

If you have any queries, please do not hesitate to contact us.
Aug 21, 17:47 BST
Sep 13, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.