Emergency PDU Swap - Enfield vDC + Colocation - 16/10/2018
Scheduled Maintenance Report for EX Networks
Completed
The scheduled maintenance has been completed.
Posted about 1 month ago. Oct 16, 2018 - 22:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 month ago. Oct 16, 2018 - 20:00 BST
Scheduled
During this maintenance window, EXN will be swapping out a rack level PDU as per our supplier recommendations. The PDU is distributing power fine, but we have lost management access to the device which is cause for concern.

The rack in question contains a large number of storage arrays for our VMware vDC environment located in Virtus Enfield as well as some per-U colocation clients. The rack has dual A+B PDUs, and all storage arrays have dual PSUs fed from one of the two PDUs, therefore during this maintenance, the rack should be considered "AT RISK" but we are not expecting any downtime.

Clients with single PSU colocated equipment, connected to the faulty PDU will be contacted individually, clients with dual PSU colocated equipment will not be contacted.

Location: Virtus Enfield
Start: 16/10/2018 - 20:00 BST (UTC +1)
End: 16/08/2018 - 22:00 BST (UTC +1)
Affected Services: Enfield VMware vDC, Colocation Clients
Reason: Power Remediation
Classification: At Risk
Rollback plan: N/A
Posted about 1 month ago. Oct 15, 2018 - 11:51 BST
This scheduled maintenance affected: Datacentres (Virtus Enfield) and Virtual Data Centre (vDC) - Virtus Enfield.