EXN Status Page

All Systems Operational

Client Portal ? Operational
Shared Hosting ? Operational
DC Connect ? Operational
Wave Connect ? Operational
IP Transit Services ? Operational
Leased Lines Operational
Virtual Data Centre (vDC) - Global Switch East ? Operational
Virtual Data Centre (vDC) - Virtus Enfield ? Operational
Datacentres Operational
DRT Dublin (DUB10) Operational
DRT Oliver's Yard (LHR18) Operational
Equinx LD7 Operational
Equinix LD8 Operational
Global Switch East (formally Global Switch 2) Operational
Iron Mountain AMS1 Operational
Telehouse East Operational
Telehouse North Operational
Telstra London Hosting Centre (LHC) Operational
Verne London (formerly Volta Data Centres) Operational
Virtus LON1 Enfield Operational
Virtus LON4 Slough Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Client Portal Improvements - 2025-06-16 Jun 16, 2025 18:00-23:00 BST

We are excited to announce the we will soon be deploying our new Customer Portal with numerous design and functionality improvements.

We will need to take our portal offline while we update our systems.

Date: 2025-06-16
Start Time: 18:00 BST
End Time: 23:00 BST
Impact: Client portal unavailable, unable to open support tickets
Reason: System upgrades

All customers should have received a message detailing alternative support arrangements for use during the maintenance. If you have not received these details, please reach out to your primary contact or get in touch with us through the usual channels.

Please Note - after the new version is deployed we will no longer accept new support tickets via email, all new tickets must be submitted via the portal.
Posted on Jun 09, 2025 - 17:14 BST
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025
Power maintenance - Volta - At Risk
Completed - The scheduled maintenance has been completed.
May 31, 14:07 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 BST
Scheduled - Verne Global (formerly Volta Data Centres) have announced scheduled power maintenance at their London site.

One of the power feeds to some cabinets will be interrupted during the maintenance window. This includes one of the racks that contains our network equipment at Volta.

All of our network equipment has redundant power supplies connected to diverse supplies so should be unaffected by these works.

As a precaution during this maintenance period we will classify network services as "AT RISK".

Location: Volta (Verne Global London)
Start: 2025-05-31 - 08:00 BST (UTC + 1)
End: 2025-05-31 - 20:00 BST (UTC + 1)
Affected Services: Connectivity Services
Reason: Supplier Maintenance
Classification: At Risk

Some colocation customers at Volta will also be affected by these works, those customers will have received a separate notification with further details.
May 16, 13:10 BST
May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

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