Investigating - We’re currently affected by an ongoing Microsoft 365 outage. Inbound and outbound email to EXN may be delayed or fail to deliver, including ticket updates and replies sent by email.
While this continues, please log in to the client portal (https://portal.exn.uk/) to raise new tickets and reply to existing ones. Tickets submitted through the portal are not affected.
For urgent matters, call our support team on 0203 002 9258.
We’re monitoring Microsoft’s progress and will post updates here as things change. We apologise for any inconvenience.
Nov 13, 2026 - 09:55 GMT
While this continues, please log in to the client portal (https://portal.exn.uk/) to raise new tickets and reply to existing ones. Tickets submitted through the portal are not affected.
For urgent matters, call our support team on 0203 002 9258.
We’re monitoring Microsoft’s progress and will post updates here as things change. We apologise for any inconvenience.
Nov 13, 2026 - 09:55 GMT
Client Portal
Operational
DC Connect
Operational
Wave Connect
Operational
IP Transit Services
Operational
Leased Lines
Operational
Virtual Data Centre (vDC) - Global Switch East
Operational
Virtual Data Centre (vDC) - Virtus Enfield
Operational
Datacentres
Operational
DRT Dublin (DUB10)
Operational
DRT Oliver's Yard (LHR18)
Operational
Equinx LD7
Operational
Equinix LD8
Operational
Global Switch London East (formerly Global Switch 2)
Operational
Iron Mountain AMS1
Operational
Telehouse East
Operational
Telehouse North
Operational
Telstra London Hosting Centre (LHC)
Operational
Volta (formerly Verne Global London)
Operational
Virtus LON1 Enfield
Operational
Virtus LON4 Slough
Operational
DRT Cloud House (LHR30)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance