EX Networks Status

EXN Status Page

All Systems Operational

Client Portal Operational

Shared Hosting Operational

DC Connect Operational

Wave Connect Operational

IP Transit Services Operational

Leased Lines Operational

Virtual Data Centre (vDC) - Global Switch 2 Operational

Virtual Data Centre (vDC) - Virtus Enfield Operational

Datacentres Operational

DRT Dublin Operational

Equinx LD7 Operational

Equinix LD8 Operational

Global Switch 2 Operational

Iron Mountain AMS1 Operational

London Hosting Centre (LHC) Operational

Virtus LON1 Enfield Operational

Volta GSS Operational

Telehouse North Operational

Telehouse East Operational

Virtus LON4 Slough Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

At Risk - Planned Maintenance - LD8 to LHC Provider Works Jun 18, 18:00 - Jun 19, 11:00 BST

Update - Please be advised this maintenance has been rescheduled from 4th June to 18th June 2022.
May 13, 12:32 BST

Update - Please be advised this maintenance has been rescheduled from 14th May to 4th June 2022.
May 9, 16:24 BST

Scheduled - We have been informed by one our dark fibre providers that they will be carrying out maintenance that will affect one of our circuits between Equinix LD8 (HEX) and Telstra LHC. We do not expect any service impact but redundancy will be reduced for any time that this circuit is unavailable. As a result we do consider some network services to be AT RISK during the maintenance window.

As a precaution EXN will gracefully move traffic away from this link, clients may notice increased latency for the duration of this maintenance while traffic is taking alternative paths.

Locations: Equinix LD8 (HEX), Telstra LHC
Affected Services: Network Services
Reason: Supplier Maintenance

A small number of customers with Wave Connect services will be directly affected by this maintenance, those customers will receive a separate notification.

This is rescheduled maintenance that was originally planned for 19th March 2022.

Should you have any questions regarding this maintenance, please do contact us through the usual channels.
Apr 29, 13:00 BST

Past Incidents

May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

At Risk - Planned Maintenance - Virtus LON1 to Volta Provider Works

Completed - The scheduled maintenance has been completed.
May 23, 08:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 20:00 BST

Scheduled - We have been informed by one our dark fibre providers that they will be carrying out maintenance that will affect one of our circuits between Virtus LON1 (Enfield) and Volta D/C. Our network redundancy will be reduced for any time that this circuit is unavailable. As a result we do consider some network services to be AT RISK during the maintenance window.

As a precaution EXN will gracefully move traffic away from this link, clients may notice increased latency for the duration of this maintenance while traffic is taking alternative paths.

Locations: Virtus LON1 (Enfield), Volta
Affected Services: Network Services
Reason: Supplier Maintenance, Local Authority works

If we believe any customer will be further affected we will contact them directly.

We apologise for the short notice for these works but the schedule was mandated by the local authority.

Should you have any questions regarding this maintenance, please do contact us through the usual channels.
May 10, 16:52 BST

May 22, 2022

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

Emergency Maintenance - vDC Environment (Virtus Enfield & Global Switch 2)

Completed - The scheduled maintenance has been completed.
May 18, 20:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 18:01 BST

Scheduled - As recommended by VMware, EXN will be performing essential maintenance on the management functions of our vDC service. During this time we will be upgrading vCloud Director to version 10.1 in order to facilitate new features as well as security and bug fixes.

The upgrade procedure and new version has been tested thoroughly in our lab and we expect the disruption to be kept to a minimum.

Please note this maintenance with only affect the management functions of your VMs. The VMs themselves will not be affected by this maintenance and will remain functional.

Location: Global Switch 2, Virtus Enfield
Affected Services: vDC Management Functions
Reason: Upgrades
Classification: At Risk
May 18, 12:48 BST

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.