EXN Status Page
All Systems Operational
Client Portal ? Operational
Shared Hosting ? Operational
DC Connect ? Operational
Wave Connect ? Operational
IP Transit Services ? Operational
Leased Lines Operational
Virtual Data Centre (vDC) - Global Switch East ? Operational
Virtual Data Centre (vDC) - Virtus Enfield ? Operational
Datacentres Operational
DRT Dublin (DUB10) Operational
DRT Oliver's Yard (LHR18) Operational
Equinx LD7 Operational
Equinix LD8 Operational
Global Switch East (formally Global Switch 2) Operational
Iron Mountain AMS1 Operational
Telehouse East Operational
Telehouse North Operational
Telstra London Hosting Centre (LHC) Operational
Verne London (formerly Volta Data Centres) Operational
Virtus LON1 Enfield Operational
Virtus LON4 Slough Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2024

No incidents reported today.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024
Resolved - This incident has been resolved.
Jun 20, 09:31 BST
Monitoring - We've seen the link return to service with good light levels and redundancy has been restored. However as our fibre provider continues to work on the other strands, Virtus LON1 Enfield should be considered "AT RISK"
Jun 18, 13:46 BST
Update - Field fibre team have ran the new cable and are moving onto preparing the new joints and splicing.

The secondary path into the data centre remains stable and traffic has failed over to the alternative path.

Virtus LON1 Enfield should be considered "AT RISK"

Jun 18, 12:15 BST
Update - Field fibre team are on site and running the new cable. We're expecting an update once splicing begins.

The secondary path into the data centre remains stable and traffic has failed over to the alternative path.

Virtus LON1 Enfield should be considered "AT RISK"

Jun 18, 11:31 BST
Update - Field fibre team have been dispatched with an ETA of 2+ hours as a new drum of fibre is required for this repair.

The secondary path into the data centre remains stable and traffic has failed over to the alternative path.

Virtus LON1 Enfield should be considered "AT RISK"

Jun 18, 08:42 BST
Identified - Our fibre provider has located the break which is 23.39km from London, their OSP team have found the damaged fibre section between two SEP's, unfortunately the complete cable has been cut. The repair team has been engaged.

The secondary path into the data centre remains stable and traffic has failed over to the alternative path.

Virtus LON1 Enfield should be considered "AT RISK"

Jun 18, 07:15 BST
Investigating - At 22:33 today EXN were alerted to a complete loss of light between Virtus LON1 Enfield and Telehouse North. EXN have raised a case with the underlying fibre provider and our engineers are closely monitoring the network and will provide further information as soon as possible.

The secondary path into the data centre remains stable and traffic has failed over to the alternative path.

Virtus LON1 Enfield should be considered "AT RISK"

Jun 17, 22:58 BST
Jun 19, 2024

No incidents reported.

Jun 18, 2024
Jun 17, 2024
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.