EXN Status Page
All Systems Operational
Client Portal ? Operational
Shared Hosting ? Operational
DC Connect ? Operational
IP Transit Services ? Operational
Leased Lines Operational
Virtual Data Centre (vDC) - Global Switch 2 ? Operational
Virtual Data Centre (vDC) - Virtus Enfield ? Operational
Datacentres Operational
Global Switch 2 Operational
Virtus Enfield Operational
Virtus Hayes Operational
Volta GSS Operational
Telehouse North Operational
Telehouse East Operational
Virtus Slough Operational
Equinix LD8 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Completed - The scheduled maintenance has been completed.
Jul 4, 00:03 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:30 BST
Scheduled - Earlier this evening and 19:16 we experienced an issue with rodeo.ld8 that affacted clients directly connected as well as traffic traversing through this device. We have decided to remove this device from our network which will involve breaking the path towards Global Switch 2 and Volta. This work will be carried out tonight and clients who are directly connected to the device will be contacted shortly. Traffic traversing this device has already been moved away, however Equinix LD8 remains "AT RISK" until this work is completed.

If you have any questions, please do get in touch via the usual channels.
Jul 3, 21:09 BST
Jul 3, 2020
Jul 2, 2020
Resolved - The fibre between Virtus Enfield and Telehouse North has remained stable, and we have bought this link back into production. We expect an RFO from our fibre provider in the next 7 days.
Jul 2, 22:13 BST
Monitoring - The fibre between Virtus Enfield and Telehouse North has come back up, however we are still waiting for the vendor to confirm before we bring the link back into production.
Jul 2, 17:34 BST
Identified - It appears our fibre between Virtus Enfield and Telehouse North is down. All traffic was automatically rerouted via Telehouse East and we are contacting the fibre provider to establish the cause of this outage. Note, Virtus Enfield remains "AT RISK" during this time.
Jul 2, 17:08 BST
Investigating - We are currently experiencing an issue with connectivity between Virtus Enfield and Telehouse North.
Jul 2, 16:58 BST
Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.