EX Networks Status

EXN Status Page

All Systems Operational

Client Portal Operational

Shared Hosting Operational

DC Connect Operational

IP Transit Services Operational

Leased Lines Operational

Virtual Data Centre (vDC) - Global Switch 2 Operational

Virtual Data Centre (vDC) - Virtus Enfield Operational

Datacentres Operational

Global Switch 2 Operational

Virtus Enfield Operational

Virtus Hayes Operational

Volta GSS Operational

Telehouse North Operational

Telehouse East Operational

Virtus Slough Operational

Equinix LD8 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 14, 2020

No incidents reported today.

Jul 13, 2020

No incidents reported.

Jul 12, 2020

No incidents reported.

Jul 11, 2020

No incidents reported.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

Emergency Maintenance - rodeo.ld8 - 2020-07-03 - 21:30 BST

Completed - The scheduled maintenance has been completed.
Jul 4, 00:03 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:30 BST

Scheduled - Earlier this evening and 19:16 we experienced an issue with rodeo.ld8 that affacted clients directly connected as well as traffic traversing through this device. We have decided to remove this device from our network which will involve breaking the path towards Global Switch 2 and Volta. This work will be carried out tonight and clients who are directly connected to the device will be contacted shortly. Traffic traversing this device has already been moved away, however Equinix LD8 remains "AT RISK" until this work is completed.

If you have any questions, please do get in touch via the usual channels.
Jul 3, 21:09 BST

Jul 3, 2020

Jul 2, 2020

Virtus Enfield to THN Connectivity

Resolved - The fibre between Virtus Enfield and Telehouse North has remained stable, and we have bought this link back into production. We expect an RFO from our fibre provider in the next 7 days.
Jul 2, 22:13 BST

Monitoring - The fibre between Virtus Enfield and Telehouse North has come back up, however we are still waiting for the vendor to confirm before we bring the link back into production.
Jul 2, 17:34 BST

Identified - It appears our fibre between Virtus Enfield and Telehouse North is down. All traffic was automatically rerouted via Telehouse East and we are contacting the fibre provider to establish the cause of this outage. Note, Virtus Enfield remains "AT RISK" during this time.
Jul 2, 17:08 BST

Investigating - We are currently experiencing an issue with connectivity between Virtus Enfield and Telehouse North.
Jul 2, 16:58 BST

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.