EX Networks Status

EXN Status Page

All Systems Operational

Client Portal Operational

Shared Hosting Operational

DC Connect Operational

IP Transit Services Operational

Leased Lines Operational

Virtual Data Centre (vDC) - Global Switch 2 Operational

Virtual Data Centre (vDC) - Virtus Enfield Operational

Datacentres Operational

Global Switch 2 Operational

Reading Operational

Telecity Meridian Gate Operational

Virtus Enfield Operational

Virtus Hayes Operational

Volta GSS Operational

Telehouse North Operational

Telehouse East Operational

Virtus Slough Operational

Equinix LD8 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 20, 2019

No incidents reported today.

Apr 19, 2019

Virtus Enfield to Telehouse East Fibre

Resolved - After a period of stability, we have put this link back into service. This incident has now been resolved and full redundancy has been restored.
Apr 19, 00:54 BST

Monitoring - The fibre link has been restored, we are currently monitoring to make sure the link stable and for the all clear from the provider before restoring traffic over the link.
Apr 18, 22:46 BST

Investigating - At approximately 10:30 today our fibre link between Virtus Enfield and Telehouse East went down. We believe this may be a fibre cut and we are currently raising the issue with our fibre provider.

All network services have successfully failed over to other paths, however the site should be considered AT RISK during this time.
Apr 18, 10:36 BST

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.

Apr 8, 2019

VMware vDC Management Portal Upgrade (Global Switch 2 & Virtus Enfield)

Completed - The scheduled maintenance has been completed.
Apr 8, 21:01 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 BST

Scheduled - On Monday 8th April 2019, EXN will be upgrading our vDC (Virtual Data Centre) management portal for both the Global Switch 2 and Virtus Enfield vDCs. This will affect the management interfaces for customers using https://vdc.exn.uk/

During the maintenance, EXN will be upgrading our vCloud Director installation to version 9.5 which has a number of new features including enhancements to the new HTML5 portal. The upgrade procedure has been tested several times in our lab environment and we expect the work to go smoothly. While the maintenance will bring down all management functions for your VMs, the machines themselves will remain unaffected.

Location: Global Switch 2, Virtus Enfield
Start: 08/04/2019 - 19:00 BST (UTC +1)
End: 08/04/2019 - 21:00 BST (UTC +1)
Affected Services: VMware vDC (https://vdc.exn.uk)
Reason: Service Upgrade
Classification: Loss of Management Functions
Rollback plan: Revert to previous version
Apr 2, 17:02 BST

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.