EXN Status Page
All Systems Operational
Client Portal ? Operational
Shared Hosting ? Operational
DC Connect ? Operational
IP Transit Services ? Operational
Leased Lines Operational
Virtual Data Centre (vDC) - Global Switch 2 ? Operational
Virtual Data Centre (vDC) - Virtus Enfield ? Operational
Datacentres Operational
Global Switch 2 Operational
Virtus Enfield Operational
Virtus Hayes Operational
Volta GSS Operational
Telehouse North Operational
Telehouse East Operational
Virtus Slough Operational
Equinix LD8 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2020

No incidents reported today.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020
Completed - The scheduled maintenance has been completed.
Jan 18, 05:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 04:30 GMT
Scheduled - We have been notified by Global Switch of some upcoming planned maintenance at the Global Switch 2 data centre. They will be performing an annual "Circuit Break Confidence Switching" test in conjunction with UK Power Networks. There is no impact to power expected however the building should be considered "AT RISK" during this maintenance window

Location: Global Switch London 2 (East)
Start: 2020-01-18 - 04:30 GMT (UTC)
End: 2020-01-18 - 05:00 GMT (UTC)
Affected Services: Power
Reason: Preventative Maintenance
Classification: At Risk
Jan 8, 14:36 GMT
Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020
Resolved - The link between Telehouse North and Volta has now been put back into production and full redundancy to Volta has been restored. This incident has now been resolved.
Jan 11, 02:01 GMT
Monitoring - The fibre provider has resolved the issue and the link is up, we will be monitoring the link before restoring it to full service.
Jan 11, 00:39 GMT
Identified - The fibre provider have informed us their engineer has located a high level of attenuation on a cross connect, they have raised this with datacenter operator to repair/replace the cross connect.
Jan 10, 21:32 GMT
Update - The fibre provider have advised that the engineer has finished checking one end of the segment is now en route to the other end to investigate further.
Jan 10, 19:53 GMT
Update - The fibre provider has narrowed down the segment causing the issue, they have an engineer en-route to investigate further. The engineer is expected to be on site at 19:00.
Jan 10, 17:29 GMT
Investigating - Our fibre between Telehouse North and Volta has gone down. Traffic has rerouted via Equinix LD8 and we are contacting our fibre provider to begin fault finding. At this time Volta should be considered "AT RISK" but all services are functioning normally.
Jan 10, 16:50 GMT
Jan 9, 2020

No incidents reported.