EXN Status Page
All Systems Operational
Client Portal ? Operational
Shared Hosting ? Operational
DC Connect ? Operational
IP Transit Services ? Operational
Leased Lines Operational
Virtual Data Centre (vDC) - Global Switch 2 ? Operational
Virtual Data Centre (vDC) - Virtus Enfield ? Operational
Datacentres Operational
DRT Dublin Operational
Equinix LD8 Operational
Global Switch 2 Operational
Iron Mountain AMS1 Operational
London Hosting Centre (LHC) Operational
Virtus Enfield Operational
Virtus Hayes Operational
Volta GSS Operational
Telehouse North Operational
Telehouse East Operational
Virtus Slough Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EXN will be performing at risk maintenance on our fibre links from Telehouse North to Volta. This work is part of our major layer 1 upgrade project (Project Raven), announced by email to clients in February.

This maintenance will bring into service our new dark fibre circuits. Only a single link will be worked on at one time, meaning no customer impact is expected, therefore this maintenance is classified as "AT RISK". Clients may notice slightly higher latency and minor packet loss while traffic is redirected.

Location: Telehouse North, Volta
Affected Services: Network Services
Reason: Service Improvement
Classification: At Risk

Should you have any questions regarding this maintenance please don’t hesitate to contact us through the usual channels.
Posted on Apr 16, 16:36 BST
Past Incidents
May 5, 2021

No incidents reported today.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021
Completed - The scheduled maintenance has been completed.
Apr 30, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:00 BST
Scheduled - EXN will be performing at risk maintenance on our fibre links from Telehouse North towards Virtus LON1 Enfield, then towards Volta, which is replacing a legacy circuit between Virtus LON1 Enfield and Telehouse East. This work is part of our major layer 1 upgrade project (Project Raven), announced by email to clients in February.

This maintenance will bring into service our new dark fibre circuits. Only a single link will be worked on at one time, meaning no customer impact is expected, therefore this maintenance is classified as "AT RISK". Clients may notice slightly higher latency and minor packet loss while traffic is redirected.

We have decided to bring this forward maintenance window due to instability on our exisiting circuits which has caused service affecting outages in the past few months.

Location: Virtus LON1 Enfield
Affected Services: Network Services
Reason: Service Improvement
Classification: At Risk

Should you have any questions regarding this maintenance please don’t hesitate to contact us through the usual channels.
Apr 27, 12:39 BST
Apr 29, 2021
Apr 28, 2021
Completed - The scheduled maintenance has been completed.
Apr 28, 00:51 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 22:00 BST
Scheduled - EXN will be performing at risk maintenance on our fibre links from Equinix LD8 towards Volta. This work is part of our major layer 1 upgrade project (Project Raven), announced by email to clients in February.

This maintenance will bring into service our new dark fibre circuits. Only a single link will be worked on at one time, meaning no customer impact is expected, therefore this maintenance is classified as "AT RISK".

Location: Equinix LD8, Volta
Affected Services: Network Services
Reason: Service Improvement
Classification: At Risk

Should you have any questions regarding this maintenance please don’t hesitate to contact us through the usual channels.
Apr 9, 10:17 BST
Apr 27, 2021
Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021
Completed - The scheduled maintenance has been completed.
Apr 23, 03:05 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 BST
Scheduled - EXN will be performing at risk maintenance on our fibre links into Virtus LON4 Slough. This work is part of our major layer 1 upgrade project (Project Raven), announced by email to clients in February.

This maintenance will bring into service our new dark fibre circuits. Only a single link will be worked on at one time, meaning no customer impact is expected, therefore this maintenance is classified as "AT RISK".

Location: Virtus LON4 Slough
Affected Services: Network Services
Reason: Service Improvement
Classification: At Risk

Should you have any questions regarding this maintenance please don’t hesitate to contact us through the usual channels.
Apr 9, 10:11 BST
Apr 22, 2021
Apr 21, 2021

No incidents reported.