EXtraNet Portal Upgrade (Billing, Support, Service Details)
Scheduled Maintenance Report for EX Networks
Completed
The scheduled maintenance has been completed.
Posted Apr 07, 2018 - 01:45 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 06, 2018 - 18:00 BST
Scheduled
On Friday 06/04/2018 EXN will be rolling out a major update for our Client Portal (EXtraNet). During this maintenance window the portal will be inaccessible while the updates are completed. The update will bring a number of new features and improvements which EXN will announce in due course.

During this time, if clients require support please email supportteam@exn.co.uk.

After the migration, the previous URL (https://noc.exn.org.uk/) will redirect to the new URL: https://portal.exn.uk/. We ask clients to update their bookmarks accordingly.

Location: N/A
Start: 06/04/2018 - 18:00 BST (UTC +1)
End: 07/04/2018 - 06:00 BST (UTC +1)
Affected Services: Client Portal (Billing, Support, Service Details etc.)
Reason: Upgrades
Classification: Service Affecting (Client Portal only).
Rollback plan: Rollback changes

If you have any questions regarding this maintenance, please don't hesitate to contact us via the usual methods.
Posted Apr 04, 2018 - 10:26 BST