Client Portal Improvements - 2025-06-16

Scheduled for Jun 16, 18:00 - 23:00 BST

Scheduled

We are excited to announce the we will soon be deploying our new Customer Portal with numerous design and functionality improvements.

We will need to take our portal offline while we update our systems.

Date: 2025-06-16
Start Time: 18:00 BST
End Time: 23:00 BST
Impact: Client portal unavailable, unable to open support tickets
Reason: System upgrades

All customers should have received a message detailing alternative support arrangements for use during the maintenance. If you have not received these details, please reach out to your primary contact or get in touch with us through the usual channels.

Please Note - after the new version is deployed we will no longer accept new support tickets via email, all new tickets must be submitted via the portal.

Posted Jun 09, 2025 - 17:14 BST

This scheduled maintenance affects: Client Portal.