Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2023 - 22:00 BST
EX Networks will be performing a software upgrade on our edge routers in London Hosting Centre (LHC). This upgrade is necessary to address certain bugs and ensure the smooth functioning of our network infrastructure.
The new version of IOS-XE is already in use on our network and is stable. Therefore during this maintenance window, we will bring "hepcat.lhc" and "hunter.lhc" in line with the newer version.
The two devices will be upgraded and reloaded in a staggered approach. Before the maintenance begins EXN will gracefully migrate all traffic away from the router being worked on, temporarily reducing the redundancy to the site.
During this migration of traffic customers active on the link may notice slightly higher latency while OSPF and STP recalculates paths.
A small number of clients who are directly connected or have a single path traversing the device will experience downtime of approximately 1 hour per device. These clients have been identified and will be contacted on an individual basis shortly.
Location: London Hosting Centre (LHC) Start: 2023-07-28 – 22:00 BST (UTC +1) End: 2023-07-29 – 06:00 BST (UTC +1) Affected Services: Network Services Reason: Firmware Upgrades Classification: AT Risk
Posted Jul 10, 2023 - 14:20 BST
This scheduled maintenance affected: DC Connect, IP Transit Services and Datacentres (London Hosting Centre (LHC)).