Virtus LON1 Enfield - Network - Potential Fan Failure

Incident Report for EX Networks

Resolved

This incident has been resolved.

Posted Mar 29, 2023 - 14:55 BST

Monitoring

The fan tray has been swaped with no client impact.

Posted Mar 29, 2023 - 13:25 BST

Identified

We have been alerted to a potential fan failure on a networking device in Virtus LON1 Enfield. As a precaution we've dispatched a engineer to replace the fan tray. No client impact is expected.

Engineer ETA 1 hour.

Posted Mar 29, 2023 - 11:21 BST

This incident affected: IP Transit Services and Datacentres (Virtus LON1 Enfield).