Instability with Telia

Incident Report for EX Networks

Resolved

Telia Carrier advised they have resolved the issue and we have reintroduced Telia's routes back into the network.

Posted Oct 07, 2021 - 22:52 BST

Update

We have now managed to raise an incident with Telia Carrier. We will keep Telia withdrawn until confirmation that the incident has been resolved.

Posted Oct 07, 2021 - 18:09 BST

Identified

We are investigating some network instablity with Telia carrier in the UK and Netherlands. EXN have withdrawn all routes from Telia and we are attempting to raise an incident with them. At this moment, our team cannot reach the Telia Client Portal. We expect this is a global issue within the Telia network.

As we have withdrawn routes, there is no impact to our client services at this time.

Posted Oct 07, 2021 - 17:52 BST

This incident affected: IP Transit Services.