The fault was located and fixed. Attenuation on this circuit is back to acceptable levels, and traffic has been restored across this link.
Posted Oct 26, 2018 - 18:50 BST
At 10:06:13 BST we experienced a sub-1 second fibre flap between Global Switch 2 and Equinix LD8 (HEX6/7/8/9). While everything re-routed correctly, we are seeing an additional 6dB of attenuation on this link which we need to investigate to avoid further issues.
Our fibre provider has been contacted, and as a precaution, we are moving traffic away from this link while the investigations are on going.
We will update you with further information as we have them.
Posted Oct 23, 2018 - 10:30 BST
This incident affected: Datacentres (Global Switch 2, Equinix LD8).