At Risk - THN-VOL Migration to New Layer 1 Infrastructure

Scheduled Maintenance Report for EX Networks

Completed

The scheduled maintenance has been completed.
Posted May 07, 2021 - 01:06 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2021 - 22:00 BST

Scheduled

EXN will be performing at risk maintenance on our fibre links from Telehouse North to Volta. This work is part of our major layer 1 upgrade project (Project Raven), announced by email to clients in February.

This maintenance will bring into service our new dark fibre circuits. Only a single link will be worked on at one time, meaning no customer impact is expected, therefore this maintenance is classified as "AT RISK". Clients may notice slightly higher latency and minor packet loss while traffic is redirected.

Location: Telehouse North, Volta
Affected Services: Network Services
Reason: Service Improvement
Classification: At Risk

Should you have any questions regarding this maintenance please don’t hesitate to contact us through the usual channels.
Posted Apr 16, 2021 - 16:36 BST
This scheduled maintenance affected: DC Connect, IP Transit Services and Datacentres (Telehouse North, Verne London (formerly Volta Data Centres)).