Emergency Maintenance - Global Switch 2 Device Replacement (punk.gs2.exn.uk)
Scheduled Maintenance Report for EX Networks
Completed
The scheduled maintenance has been completed.
Posted Oct 27, 2020 - 03:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2020 - 22:00 GMT
Scheduled
We have been alerted to a power supply failure on device "punk.gs2.exn.uk" in Global Switch 2. Shortly after the PSU failure, we lost power monitoring on the chassis. Following an internal meeting, it has been decided to fast track an ongoing project to replace this device.

Starting at 22:00 this evening, all customer circuits will be migrated to new devices, clients with a single port may experience an outage of approximately 30 seconds. Clients with redundant ports will be subject to a controlled failover after 22:00 before their connection from "punk.gs2.exn.uk" is migrated.

Clients terminating on this device will be individually contacted over the next two hours.

Location: Global Switch 2
Affected Services: Connectivity Services
Reason: Device Replacement
Classification: Service Affecting
Rollback plan: Not Applicable
Posted Oct 26, 2020 - 11:48 GMT
This scheduled maintenance affected: Datacentres (Global Switch 2) and Shared Hosting, DC Connect, IP Transit Services, Virtual Data Centre (vDC) - Global Switch 2.