Virtus LON4 Slough - Network - Potential Fan Failure

Incident Report for EX Networks

Resolved

This incident has been resolved.

Posted Nov 10, 2023 - 15:12 GMT

Monitoring

The fan tray has been successfully replaced. There was no impact to services.

Posted Nov 10, 2023 - 13:07 GMT

Identified

We have been alerted to a potential fan failure on a networking device in Virtus LON4 Slough. As a precaution we've dispatched an engineer to replace the fan tray. No client impact is expected.

Engineer ETA 2 hours.

Posted Nov 10, 2023 - 10:11 GMT

This incident affected: IP Transit Services and Datacentres (Virtus LON4 Slough).