We have received notice that this maintenance has been cancelled. It was to be scheduled for 17th-18th May 2025. We apologise for any inconvenience caused.
Posted Apr 29, 2025 - 09:25 BST
Update
Please note that the dark fibre provider has rescheduled this work.
Posted Apr 09, 2025 - 15:46 BST
Scheduled
We have been informed by one our dark fibre providers that maintenance due to scheduled roadworks will impact one of our circuits between Equinix LD7 in Slough and Telstra LHC in London Docklands. We do not expect any service impact but redundancy will be reduced for any time that this circuit is unavailable. As a result we do consider some network services to be AT RISK during the maintenance window.
As a precaution EXN will gracefully move traffic away from this link, clients may notice increased latency for the duration of this maintenance while traffic is taking alternative paths.
A small number of customers with Wave Connect services will be directly affected by this maintenance, those customers will receive a separate notification with further details.
Should you have any questions regarding this maintenance, please do contact us through the usual channels.
Posted Apr 02, 2025 - 16:45 BST
This scheduled maintenance affected: DC Connect, Wave Connect, and IP Transit Services.