Shared/Reseller (cPanel) Hosting - Physical Migration
Scheduled Maintenance Report for EX Networks
The scheduled maintenance has been completed.
Posted Dec 01, 2018 - 02:56 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 01, 2018 - 00:01 GMT
We are writing to notify you of some upcoming improvements to our Shared Hosting and Reseller Hosting (cPanel) services. Over the last few months, EX Hosting alongside our parent company EXN have been designing the next generation of our platform. This will use EXN’s enterprise VMware based cloud, further details of which will be announced soon. To facilitate the first phase of this project EXN would like to inform clients of an a scheduled maintenance window during the dates and times below.

During this migration all cPanel servers will be powered down and securely moved to another nearby data centre. Please note, no reconfiguration will be required by any clients and no IP addresses will be changed during this phase of the project. The physical migration will mean cPanel services will be unavailable during the following times:

Location: Telecity Meridian Gate
Start: 01/12/2018 – 00:01 GMT (UTC +0)
End: 01/12/2018 – 06:00 GMT (UTC +0)
Affected Services: Shared cPanel Hosting, Reseller cPanel Hosting
Reason: Data Centre Migration
Classification: Outage
Rollback plan: Multiple contingencies have been arranged.

We expect the actual downtime to be much less than the period indicated, however we do require the full window to ensure all services are confirmed up and running after the migration. EXN will take a full backup of each server before moving it, and a full project plan has been drawn up and authorised by management to ensure there are no unforeseen issues and any risks are managed.

If you have any questions about this maintenance please feel free to get in touch via the usual methods.
Posted Nov 12, 2018 - 14:39 GMT
This scheduled maintenance affected: Shared Hosting.