[AT RISK] Virtus LON4 Slough - Optic Failure

Incident Report for EX Networks

Resolved

The faulty optic has been replaced. After a period of monitoring the link was error free. The link has now been restored to full service.
Posted Aug 04, 2024 - 14:56 BST

Identified

We have been alerted to a potential optic failure on a core link in Virtus LON4 Slough. Traffic has been re-routed away from this link while we engage remote hands to swap the faulty optic. No impact is expected however the site remains AT RISK.
Posted Aug 04, 2024 - 11:54 BST
This incident affected: Datacentres (Virtus LON4 Slough).