Emergency Fibre Maintenance - Volta to Telehouse North

Scheduled Maintenance Report for EX Networks

Completed

The scheduled maintenance has been completed.

Posted Dec 24, 2019 - 02:20 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 23, 2019 - 21:30 GMT

Scheduled

Our engineers have identified an issue with our fibre between Volta and Telehouse North. The link is stable at the moment however the light levels are less than optimal and may cause an unplanned outage over the change freeze window.

In conjunction with our supplier, this circuit will be taken out of service and intrusive testing will be performed. During this window all traffic will be migrated away from the link in question and we are not expecting this to be service affecting, however Volta will remain "AT RISK" throughout the maintenance window.

Location: Volta, Telehouse North
Start: 23/12/2019 - 21:30 GMT (UTC)
End: 24/12/2019 - 06:00 GMT (UTC)
Affected Services: Network Services
Reason: Fibre Issue
Classification: At Risk

Please don’t hesitate to contact us through the usual channels should you have any questions regarding this maintenance.

Posted Dec 22, 2019 - 14:57 GMT

This scheduled maintenance affected: Datacentres (Telehouse North, Verne London (formerly Volta Data Centres)).